Refund Policy
Thank you for choosing Codesoftic!
We aim to deliver the highest quality services and solutions. However, if you are not completely satisfied with your purchase, we’re here to help.
1. Services Eligibility for Refund
Refunds are only applicable under the following conditions:
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The service was not delivered as promised.
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A technical issue on our end prevented the service from being fulfilled.
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The project was canceled by Codesoftic before substantial work had been completed.
Refunds are not applicable for:
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Change of mind after the project has started.
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Delays caused by lack of communication or required inputs from the client.
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Custom development services after approval and commencement.
2. Requesting a Refund
To request a refund, you must contact us within 7 days of the service delivery or purchase date. Please include your project details and a clear explanation of why you are requesting a refund.
3. Refund Processing
Once your refund request is received and reviewed:
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If approved, we will initiate a refund to your original method of payment.
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Refunds are typically processed within 7-10 business days.
4. Partial Refunds
In some cases, if partial work was delivered, a partial refund may be issued based on the portion of work completed.
5. Changes to This Policy
Codesoftic reserves the right to update or modify this Refund Policy at any time without prior notice. Changes will be posted on this page.