Privacy Policy

Codesoftic Tech Private Limited ("Codesoftic", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, use our services, submit an enquiry, or otherwise interact with us.

By using our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.

01Who We Are

Codesoftic Tech Private Limited is a technology and digital solutions company providing services including website development, UI/UX design, digital solutions, e-commerce solutions, automation, and other technology-related services.

02Information We Collect

We may collect information that you voluntarily provide to us when you interact with our website or services.

Information you provide directly:

Depending on how you interact with us, this may include:

• Full name
• Email address
• Phone number
• Company or organization name
• Job title or professional information
• Billing or business information
• Project requirements and messages
• Information submitted through contact or enquiry forms
• Information provided when requesting a quotation or consultation
• Any other information you choose to provide to us

Information collected automatically:

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited and website interactions
• Referring website or source
• Approximate geographic location
• Date and time of access & other technical and usage information

We may use cookies and similar technologies to understand how visitors use our website and to improve its performance and functionality.

03How We Use Your Information

We may use the information we collect for purposes including:

• Responding to your enquiries and requests
• Providing our products and services
• Preparing quotations and proposals
• Communicating with you regarding projects or services
• Understanding and fulfilling your project requirements
• Improving our website, services, and user experience
• Managing customer and business relationships
• Sending service-related communications
• Sending marketing communications where permitted and where appropriate consent has been provided
• Maintaining website security and detecting/preventing fraudulent or unauthorized activities
• Meeting contractual, legal, accounting, and regulatory obligations
• Maintaining business records and protecting our rights, property, and systems

We do not use your personal information for purposes that are unrelated to the reason it was collected unless permitted by applicable law or you have provided appropriate consent.

04Cookies and Analytics

Our website may use cookies and similar technologies to provide a better browsing experience.

Cookies may help us:

• Remember preferences
• Understand how visitors navigate our website
• Measure website performance
• Identify technical issues
• Improve website functionality
• Understand the effectiveness of our marketing activities

We may also use third-party analytics or website technologies to understand website traffic and visitor behaviour.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

05How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share information when reasonably necessary to operate our business and provide services, including with:

Service providers

We may work with trusted third-party providers for services such as:

• Website hosting and cloud storage
• Analytics and email communication
• Payment processing and customer relationship management (CRM)
• Marketing and communication
• Website security, software, and technology infrastructure

These providers may access information only to the extent necessary to perform services on our behalf.

Legal and regulatory requirements

We may disclose information when required to:

• Comply with applicable laws or regulations
• Respond to lawful requests from authorities
• Protect our legal rights
• Investigate suspected fraud or security issues
• Enforce our agreements
• Protect the safety and security of our users, employees, or systems

06How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period may depend on:

• The nature of the information
• The purpose for which it was collected
• Our relationship with you
• Contractual requirements
• Legal, accounting, or regulatory obligations
• The need to resolve disputes or enforce agreements

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

07How We Protect Your Information

We take reasonable technical, administrative, and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, loss, or destruction.

Depending on the nature of the information and our systems, security measures may include:

• Access controls and authentication mechanisms
• Secure hosting environments
• Encryption where appropriate
• Security monitoring
• Restricted access to personal information
• Regular review of security practices

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of your information.

08Your Privacy Rights

Depending on applicable law and your location, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally permitted
• Withdraw consent where processing is based on consent
• Object to or restrict certain processing activities
• Request information about how your data is being processed
• Request a copy of certain personal information
• Raise a complaint regarding the handling of your information

Requests will be considered and handled in accordance with applicable law. To make a privacy request, please contact Codesoftic using the official contact details provided on our website.

09Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, social media services, or other external resources.

These third-party websites operate independently and may have their own privacy policies and terms. Codesoftic is not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

10International Data Transfers

Depending on the services and technology providers we use, your information may be processed or stored in locations outside the state or country in which you reside.

Where information is transferred internationally, we take reasonable steps to ensure that such transfers are handled in accordance with applicable data protection requirements and appropriate safeguards.

11Children's Privacy

Our website and services are primarily intended for businesses, professionals, organizations, and general users.

We do not knowingly request or intentionally collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

12Marketing Communications

Where permitted by applicable law, we may use your contact information to send information about our services, products, updates, offers, or other business communications.

You may opt out of promotional communications at any time by:

• Using the unsubscribe option included in applicable marketing emails; or
• Contacting us directly.

Even after opting out of marketing communications, you may continue to receive necessary transactional or service-related communications.

13Data Submitted Through Forms

If you submit information through a contact form, consultation form, enquiry form, career form, or other form on our website, we may use that information to respond to your request and provide the relevant service.

Please avoid submitting sensitive personal information through website forms unless it is specifically requested and necessary for the relevant service.

14Business Transactions

If Codesoftic is involved in a merger, acquisition, restructuring, sale of assets, financing, or similar business transaction, personal information may be transferred as part of that transaction where permitted by applicable law.

Any such transfer will be handled in accordance with applicable privacy and data protection requirements.

15Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our services
• Website functionality
• Technology
• Legal or regulatory requirements
• Our data processing practices

When we make changes, we may update the "Last Updated" date displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.